Term and Conditions

Last updated: [Insert Date]

1. Who We Are & Who You Are

StyleEdge Store is your go-to for premium skate and surf-inspired apparel and gear, operated from our headquarters at 64 Lower Goat Ln, Norwich, GB NR2F 7HQ.

Our Tribe: We cater to riders, skaters, and style-conscious individuals aged 16+ who appreciate quality gear with streetwise aesthetics. Our products range from decks and cruisers to the freshest threads for your sessions.

2. Website Use

Your Responsibilities:

• Provide accurate information when creating accounts or making purchases
• Keep your login details secure – what happens on your account is your responsibility
• Don’t try any funny business with our site (hacking, scraping, etc.)
• Understand that product colors may vary slightly from what you see on screen

Our Promise:

• Keep the site running smoothly (though occasional maintenance may cause brief downtime)
• Present products as accurately as possible with high-quality images and descriptions
• Protect your data with proper security measures

3. Products & Services

We offer:

• Skateboards & longboards (decks, completes, cruisers)
• Rider apparel (jackets, bottoms, dresses)
• Safety gear (helmets, hardware)
• Accessories (bags, hats)

4. Ordering & Payment

Making It Official:

• When you place an order, you’re making a binding offer to purchase
• We’ll confirm receipt immediately, but the deal isn’t done until we send a shipping confirmation
• Prices are in GBP and include VAT where applicable

Payment Options:

• Visa
• MasterCard
• JCB
• PayPal

Shipping Reality Check:

• Processing: 1-2 business days (weekends/holidays may add delay)
• Standard Shipping: £12.95 via DHL/FedEx (10-15 business days after dispatch)
• Free Shipping: Orders over £50 via EMS (15-25 business days after dispatch)
• We ship worldwide except some remote areas and parts of Asia
• International customers: You’re responsible for any customs fees

5. Returns & Refunds

We want you stoked on your gear, so we offer a 15-day return window from delivery date.

Return Requirements:

• Items must be unworn, unwashed, with tags attached
• Original packaging must be included (keep those boxes crisp!)
• Proof of purchase required
• Non-returnable items: helmets, hardware, used/damaged goods

How It Works:

1. Email [email protected] with your order details and reason for return
2. We’ll respond within 24 hours with return authorization
3. Ship items to: 64 Lower Goat Ln, Norwich, GB NR2F 7HQ
4. International customers cover return shipping and should mark as “Returned Goods”

Refund Details:

• Processing takes 3-5 business days after we receive your return
• Original shipping costs aren’t refundable unless we made an error
• International refunds will be in GBP (currency conversion may apply)

6. Intellectual Property

The StyleEdge name, logos, and all site content are our property or used with permission. Don’t borrow our style without asking – it’s bad form and against the law.

7. Liability Limitations

We stand behind our products, but there are some things we can’t control:

• We’re not liable for incidental or consequential damages
• Maximum liability is limited to the purchase price of your order
• We’re not responsible for shipping delays caused by carriers or customs
• Always inspect safety gear before use – helmets are single-impact devices

8. General Terms

• These terms are governed by English law
• We may update these terms – the current version always applies
• If any part of these terms is invalid, the rest still apply
• Disputes will be resolved through good faith negotiations first